Refund policy

Return Policy

In the event you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange or refund. All returns must be postmarked within (14) days of the purchase date. All returned items must be in new and unused condition.

To return an item, please email customer service at support@flickeringbliss.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item in its original packaging, and mail your return to the following address:

Flickering Bliss Candle Co.

Attn: Returns RMA#

1117 Low Water Xing 

Acworth, Ga. 30101

Please note, you will be responsible for all return shipping charges. We highly suggest that you use a trackable method to mail your return.

Refunds
After receiving your return and inspecting the condition of your item, and after our approval of the requested refund, we will process your return or exchange.  Please allow at least (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.  If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

You can always contact us for any return question at support@flickeringbliss.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.